Privacy Policy

Scientific Nutritional Products (Horse Supplements Direct) takes your privacy seriously. Please read our privacy policy, which covers in detail the information we collect from you, how we use it to make our services better for you and how we keep this information secure. We comply fully with European principles of data protection, including the GDPR effective 25th May 2018, which states that data must be:

  • Processed lawfully, fairly and in a transparent manner;
  • Collected for specified, explicit and legitimate purposes;
  • Adequate, relevant and limited to what is necessary;
  • Accurate and, where necessary, kept up to date;
  • Processed in an appropriate manner to maintain security.

What our Privacy Policy covers

This Privacy Policy covers Scientific Nutritional Products treatment of personally identifiable information that we collect from you.

This policy does not apply to the practices of companies that we don’t own or control.


For customers who buy from us online
all shipping and payment information are stored and encrypted on Shopify’s (our online shopping platform)PCI compliant servers.

 

Who has access to my saved information?

Scientific Nutritional Products does not have access to specific payment information. Once you verify your identity, the payment information moves from our shopping platform directly to Shopify’s payment network to complete the transaction. - https://www.shopify.com/legal/privacy

For customers who buy over the telephone all shipping and payment information are stored and encrypted on Sage Pay (a secure payment processing platform accredited by all major banks) PCI compliant servers. Scientific Nutritional Products do NOT any store bank or credit card details. Once the customer’s order has been processed onto Sage Pay, all payment details are securely shredded.

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Changes to our privacy policy

How to contact us https://www.horsesupplementsdirect.co.uk/pages/contact-us

What information do Scientific Nutritional Products collect about you?

We collect information about you when you contact us or place an order for products or provide feedback. Website usage information is collected using cookies.

Information held includes:

  • Full Name
  • Billing address
  • Shipping Address
  • Phone / mobile number
  • Email addresses
  • Order History
  • IP addresses

How will Scientific Nutritional Products use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

We will NOT sell, share or hire out your personally identifiable information to anyone.

The information collected on this site is held by Scientific Nutritional Products and Shopify (our online shopping platform) We do not store bank or credit card details.

We never send personally identifiable information about you to other companies or people.

Marketing

We would very occasionally like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click the appropriate link within your account.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of this, please email or write to us at the address below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate at any time.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit aboutcookies.org or allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated June 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

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